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INTRODUCTION
These general conditions of sale apply to all orders placed on the site www.theremembranceshop.com - THE REMEMBRANCE SHOP, brand of the company YOUZ TECH, reserves the right to modify or update at any time These conditions. In the event of an update or modification, the general conditions of sale in force at the time of placing the order will be applied. The user, who wishes to buy a product on wwwtheremembranceshop.com must complete an information form on which he will indicate his contact details. The confirmation of an order implies acceptance of these conditions of sale, and the waiver of take advantage of its own purchasing conditions.
AVAILABILITY
The product offers on www.theremembranceshop.com are valid while stocks last. The stocks are updated regularly, but in the case of unavailability of a product after validation of your order, we undertake to inform you by email within 3 to 5 working days, and to offer you either a product equivalent, or a refund of the item in question.
PRICE
On the site www.theremebranceshop.com, prices are expressed in euros including tax and excluding transport / delivery costs. Shipping costs vary and are itemized before finalizing the purchase. THE REMEMBRANCE SHOP reserves the right to modify its prices at any time, but undertakes to apply the prices indicated during your order, subject to product availability.
PAYMENT TERMS
THE REMEMBRANCE SHOP allows you to make your payment by Paypal and by credit card. You do not need to have an account with Paypal to pay for your order. The secure Paypal platform offers you both options. The security and confidentiality of your bank details will be taken care of by the Paypal company since you are automatically redirected to their site when paying for your order.
SHIPPING
The shipping is done by green letter. Deliveries are scheduled to the address indicated on the purchase order form. After validation, orders are generally shipped within 1 to 3 working days (excluding the temporary message mentioned on the home page). Orders take into account working hours (8 a.m. to 5 p.m.), public holidays do not count as working days. From the delivery, the risks related to the delivered products will be transferred to you. THE REMEMBRANCE SHOP cannot be held responsible for the delay related to the delivery on the part of the transport company, nor for the consequences due to a delay or failure of delivery on the part of the company which will take care of the delivery. Delivery times: Delivery is usually 3 to 5 working days for metropolitan France, subject to stock availability. Holidays, Saturdays and Sundays do not count as working days. Delivery methods: The ordered product is sent by green letter to the address on the order form. In the event of non-delivery of an order or part of the order, you have a maximum of 30 days, from the day of the order, to contact us. If, upon delivery of the package, the original packaging is damaged, then you must check the condition of the items. If they have been damaged, you must refuse the package and note a reservation on the delivery slip (package refused because damaged). The package will then be returned to us, without any transport costs at your expense. RETURNS: The return of an order can only be accepted for products in their original condition and original packaging. You will also need to attach a copy of the order confirmation email. We will then proceed either to an exchange (within the limits of available stocks) or to a refund. Items returned incomplete or damaged will not be returned or exchanged.
RIGHT TO RETRACT
Withdrawal period: In accordance with Article L.121-20 of the Consumer Code, the consumer has a period of seven days to exercise his right of withdrawal. However, if the order has already been shipped, the return costs will be borne by the consumer. The product must be returned in good condition, in its original packaging, and not used. When the deadline expires on a Saturday, Sunday or public holiday, the first following working day will be taken into account. Returned products must be new and in their original packaging. Any item returned incomplete or damaged will not be taken back or exchanged.
RESPONSIBILITIES
THE REMEMBRANCE SHOP cannot be held responsible in the event of a disruption or strike in postal services and means of transport. The products are identified by photographs. THE REMEMBRANCE SHOP cannot be held responsible for incorrect rendering of colors which may vary from one computer to another.
INTELLECTUAL PROPERTY
All elements of the www.theremembranceshop.com site are and remain the intellectual and exclusive property of THE REMEMBRANCE SHOP. Under no circumstances are you authorized to reproduce, exploit, repost, or use these elements for any purpose whatsoever. All images are made by THE REMEMEBRANCE SHOP and for its ease of use.
PERSONAL DATA
In accordance with the law relating to computing, files and freedoms of January 6, 1978 amended in 2004, personal information relating to buyers may be subject to automated processing. You have the right to access and rectify information concerning you. The user is informed that their data is collected for specific and legitimate purposes, and will under no circumstances be disseminated to a third party outside THE REMEMBRANCE SHOP. THE REMEMBRANCE SHOP further undertakes to do its best to preserve the security of this data. This data is used for order processing and to improve and personalize the services offered by the seller, such as promotional offers or newsletters. The user has the right to object to data being used for commercial purposes. To modify or rectify or delete their personal data, the user will send an email to the following address: contact@theremembranceshop.com. In accordance with the law, the database of the THE REMEMBRANCE SHOP site is in the process of being declared to the CNIL. -> http://www.cnil.fr/
DISPUTES
These conditions of online sale are subject to French law. All communications and relationships arising from the use of the www.theremembranceshop.com site are subject to French law. The competent court in the event of a dispute will be the Paris court.
LEGAL NOTICE
COMPANY NAME: YOUZ TECH SIRET 843 507 336 - Intra-community VAT FR 85 843507336. Intra-community VAT number is FR 85 843507336
CONTACT
You can contact THE REMEMBRANCE SHOP: By e-mail: via the contact form or contact@theremembranceshop.com